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Retrieve Licence

  • #1, by marcusb 7 hours ago Zitieren
    Hi. Is it possible to have my visionaire licence re-emailed to me? 

    My boot drive failed and had to buy another. Lost all of my older locally stored emails - inlcuding the one with my visionaire licence.
  • #2, by esmeralda 6 hours ago Zitieren
    go to the license page, scroll down a bit. There where you can enter your license information is a button to resend the license key.
  • #3, by marcusb 5 hours ago Zitieren
    go to the license page, scroll down a bit. There where you can enter your license information is a button to resend the license key.
    Hi Esmeralda. Thanks for the suggestion - tried this, but unfortunately the email I purchased the licence with  no longer exists and there's no option to change to my current email email? 

  • #4, by SimonS An hour ago Zitieren
    Write a mail to the official email address with your details and we'll match it up.
  • #5, by marcusb An hour ago Zitieren
    Write a mail to the official email address with your details and we'll match it up.
    Thanks Simon - have already sent an email this morning to team@visionaire-studio.net.