Problem with license

  • #1, by morgana-a-tThursday, 22. April 2021, 13:52 3 years ago
    Good day to all!
    Unfortunately, I have  a problem getting the license key. 
    I paid for the INDIE (Single User) license on Monday (19.04.21) on the invoice that came to my email, but the key has not yet been sent to me. I wrote team@visionaire-studio.net no one answered.
    Tell me, is there any other way to contact the developers?

    Newbie

    8 Posts


  • #2, by afrlmeThursday, 22. April 2021, 19:25 3 years ago
    A'llo, the keys are generated by hand & can take up to about 48 hours after the payment has been processed & received.

    I will forward this post to Simon.

    Regards,
    Lee.

    P.S: Simon & myself & a lot of VS users can be found online most of the time on our official discord server @ here.

    Imperator

    7278 Posts

  • #3, by morgana-a-tThursday, 22. April 2021, 19:44 3 years ago
    A'llo, the keys are generated by hand & can take up to about 48 hours after the payment has been processed & received.

    I will forward this post to Simon.

    Regards,
    Lee.

    P.S: Simon & myself & a lot of VS users can be found online most of the time on our official discord server @ here.
    Thank you very much!
    Yes, I read your comment on a similar post, but it's been more than 48 hours, so I'm writing here smile
    Thank you again.

    Newbie

    8 Posts