unhandled exception has occurred

Hi,

I am quite new to the visionaire studio, even though I created one or two games with the AGS. I am using the free version of Visonaire at the moment, however, the program is constantly crashing. I can't even save my game. I am a Windows 8 user, and I am using this program on a msi laptop.

My laptop has a 64 bit Operating System, 16 GB RAM and 2.80 GHz CPU

For the most part it's having problems with the PNG images. Am I making a mistake by starting with the background images and the character animations? Do I have to do something before importing the png files?

Right now, the program is basically unusable.

Thanks for reading this, I hope that you can help me, because I can't wait to create games.

Does it only crash when handlinh with your pngs or also at other points?
What graphiccard is inside your laptop? Driver up to date?

Thank you for the quick reply,

It usually, crashes when I am dealing with the png files. It also crashes while I am saving etc...

It seems that I have two graphic cards. Intel HD graphics 4600
NVIDIA GeForce GTX 870M, I will check their website to learn if my graphic cards are up to date.

I am surprised that I have no problems with anything else.

Could be that vs is using the intel card to display the interface, etc and may have problems with opengl 2...
What does your visionaire log say?

Although I have no idea why saving it crashes the program the png files mention that: Frames below may be incorrect or missing, no symbol loaded for viseditor exe.

Does it ask whether you want to submit a report when it crashes or is it just quitting the game instantly? If it gives you the option to submit a report (something like that) then you can generate some dmp files which you can send to the devs & they will be able to figure out what is going wrong.

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Does it ask whether you want to submit a report when it crashes or is it just quitting the game instantly? If it gives you the option to submit a report (something like that) then you can generate some dmp files which you can send to the devs & they will be able to figure out what is going wrong.

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I should probably try that. I haven't noticed submit a report button yet, but I will check. It doesn't crash instantly.

EDIT: It only gives me a sln file. I can't create dmp file.

EDIT: It seems that my drivers do need updating, because adobe illustrator also wanted an update. Hmm. I will update them tonight and return back to the forums.