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Need Help!

  • #1, by tonyukuk 8 years ago Zitieren
    Hello people! I just bought the Single User License. However, I used the wrong payment method and I have no clue how to cancel my order and I need more information about the ways we can purchase a license. I thought asking here may help. I bought the license using the invoice option but for one I did that accidentally and for two I don't even know what to do. I just received a bank account to transfer the funds to but here is the big problem: I don't live in Germany and I can't go there as of yet. What do I do? How does the invoice option works? Can I pay from where I live and most importantly, if I can't can I cancel my order?
  • #2, by afrlme 8 years ago Zitieren
    I recommend sending a private message to Thomas (Marvel) @ https://www.visionaire-studio.net/user/Marvel/ as he will be able to help you out.
  • #3, by tonyukuk 8 years ago Zitieren
    Thank you. I just sent a message.
  • #4, by zarathoustra 8 years ago Zitieren
    Marvel don't still exist ?
    facebook, twitter etc... are closed
    How contact someone of this team ?
    thx
  • #5, by afrlme 8 years ago Zitieren
    I can access Marvel's profile via the link in the post above - the forum software is a bit hit & miss, so it's possible that his profile page isn't loading for you. There should still be a facebook page & twitter also exists as does a discord server.