crash when edit graphic

  • #1, by pfazTuesday, 28. June 2016, 17:46 4 years ago
    Hi,
    I was trying to load the character of your demo game into a new project but I got a crash when trying and editing the graphic.
    Cheers,
    pfaz

    Newbie

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  • #2, by afrlmeTuesday, 28. June 2016, 17:56 4 years ago
    Need a bit more information than that mate. Any information about your computer such as brand, model, specs (cpu, ram, graphics card, os), etc would be much appreciated.

    Also could you check if there are any errors listed in the messages log file please? If you don't know where it is, then it's somewhere in c:/users/{username}/appdata/local/...

    If you want to know exactly where the log file is located then you can do so via the dev console. Hit TAB key while running game (F9) via the editor, then type... exec print(localAppDir) then press ENTER, now type PRINT LOG and press enter again to display the console log. Look for a line that begins with c:/users/... & that is where your log files, save game files & config files for your project are being saved to.

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  • #3, by pfazTuesday, 28. June 2016, 19:49 4 years ago
    Here's some detail about my pc:

    Model: HP Elite 7500 Series MT
    OS: Windows 7 Sp1
    Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.4 GHz
    RAM: 16 GB
    Display Adapter: Intel(R) HD Graphics 4000

    About the Log File: sorry, I have no working projects so "tab" doesn't appear to trig anything.
    However, when I hit tab after loading the demo game, it allows me to follow your procedure but the log file appears empty (just shows "Log Output: End Of Log".
    Also the path you advise doesn't seem to apply to my case (no appdata in my c:/users/{username} folder).
    Hope this helps.

    Newbie

    8 Posts

  • #4, by afrlmeTuesday, 28. June 2016, 20:52 4 years ago
    Wait it's an editor crash, not player... you can find the editor log underneath: help > log-window, though I believe it gets reset each time you open up the editor. You can find it yourself in... c:/users/{username}/appdata/local/visionaire editor/viseditor.log

    P.S: what's up with the non-dedicated graphics card? i7 with 16gb ram & an integrated basic graphics card? VS requires approx 512mb dedicated VRAM to run properly, though I doubt that is what is causing the issue as I had it running ok on an older laptop with shitty shared 358mb intel family chipset, though VS 4.X does require more to run seeing as it uses shaders / openGL or something (I forget the exact reason why).

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  • #5, by pfazTuesday, 28. June 2016, 21:09 4 years ago
    There seems to be some kind of OpenGL issue...

    Newbie

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  • #6, by afrlmeTuesday, 28. June 2016, 21:18 4 years ago
    Have you updated your graphic card drivers? As for the error, I'll let Simon answer about that.

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  • #7, by PaupasiaTuesday, 28. June 2016, 22:09 4 years ago
    Seems I'm not alone with Nvidia card problems grin
    To see the path c:/users/{username}/appdata/local/visionaire editor/viseditor.log you must enable the win7 hidden files and folder:

    - In the search box on the taskbar, type folder, and then select Show hidden files and folders from the search results.
    - Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.

    In appdata you can also find the log file of your future game, if you provide a name company in the game property inside the Visionaire Studio.
    This is for the future of course grin

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  • #8, by pfazTuesday, 28. June 2016, 23:10 4 years ago
    thanks, with your indications I was able to locate the log file. I confirm it contains as last entries the ones I reported about earlier.
    Yes my video drivers are up to date.
    Cheers,

    Newbie

    8 Posts

  • #9, by pfazThursday, 30. June 2016, 17:03 4 years ago
    Hi, just wanted to add some more information: I loaded my project into a different machine (my laptop). When trying and editing the graphic (as I did earlier with my main PC) the log reported the same error (OpenGL Init: invalid Framebuffer); only, this time, the editor doesn't crash.
    Thanks,
    Paolo.

    Newbie

    8 Posts

  • #10, by afrlmeThursday, 30. June 2016, 17:18 4 years ago
    Maybe graphics card related then. I think Invalid Framebuffer is an error / warning that a lot of us get. I believe it's to do with the openGL shader stuff that Simon updated since 4.2.1 & 4.2.5.

    Hopefully the upcoming new editor will solve a lot of people issues, I don't know how long until it will be ready to release though. Only Simon can say for sure, but it might take a little longer as his todo list of features & bugs is constantly increasing.

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