Movie and transition glitches with 4.2 on Mac

  • #1, by paedtSunday, 03. May 2015, 05:42 5 years ago
    Hi all,
    I've upgraded to 4.2 on Yosemite, and am immediately noticing a couple of serious bugs:

    First, neither the in-studio player nor the built game will not honour fade transitions that I've set -- for example, I have a number of scenes that fade to each other via the "fade over" or "shift right" effects, but every one dips to black now.

    And second, none of my movies will play. They're all .h264 MOVs, and worked fine before. Now they will freeze the game and cursor until skipped.

    Reverting to 4.1 fixes both of these problems.

    Any ideas? I must admit I'm a bit stumped.
    Thanks!

    Newbie

    12 Posts


  • #2, by afrlmeSunday, 03. May 2015, 12:35 5 years ago
    The video files should be .mkv (matroska) with vp8 & ogg (vorbis) codecs, or webm format, I believe.

    Please see the links below for the recommended audio, video & image formats...

    http://wiki.visionaire-tracker.net/wiki/Video_Encoding
    http://wiki.visionaire-tracker.net/wiki/Audio_Encoding
    http://wiki.visionaire-tracker.net/wiki/Image_Encoding

    As for the scene transition effect, I don't have a clue.

    Imperator

    6846 Posts

  • #3, by SimonSSunday, 03. May 2015, 13:29 5 years ago
    The transition effect is currently broken on Mac as the ttf with borders. We're working on it.

    Thread Captain

    1380 Posts

  • #4, by paedtSunday, 03. May 2015, 19:14 5 years ago
    Okay, thanks for the updates. I'll hold off on 4.2 until that's resolved, at which point I'll see about re-converting the movies as well.

    Newbie

    12 Posts

  • #5, by BigStansMonday, 04. May 2015, 01:15 5 years ago
    Hm… I've tested it with an H.264 test video from H.264 directly.
    http://www.h264info.com/clips.html
    The Bourne Ultimatum – 1080p Trailer

    And it works here @ yosemite.
    Can you try out this too or send me an Movie from you. But an VP8 Video has the same quality and makes sure, that you use an license free codec smile

    Great Poster

    361 Posts

  • #6, by paedtMonday, 04. May 2015, 01:56 5 years ago
    I gave it a try with the movie you linked, and it still wouldn't play for me.

    Since then, I've also tested with an mkv file encoded with VP8 -- still not working.

    I am on a Mac Pro -- could that have an effect?

    Newbie

    12 Posts

  • #7, by BigStansMonday, 04. May 2015, 22:13 5 years ago
    Lee tried it too with Yosemite and different H.264 & mkv movies.
    Normally not.
    Can you give us an log file from Applications > Utilities > Console
    clean all -> start the player and if the player freezes, give us the log?

    Great Poster

    361 Posts

  • #8, by paedtTuesday, 05. May 2015, 00:42 5 years ago
    Certainly. I'm putting the Console output in a spoiler tag below...



    5/4/15 6:33:58.970 PM Visionaire Studio[489] WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 0 CarbonCore 0x00007fff90c272b7 ___Gestalt_SystemVersion_block_invoke + 113
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 1 libdispatch.dylib 0x00007fff8b5c8c13 _dispatch_client_callout + 8
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 2 libdispatch.dylib 0x00007fff8b5c8b26 dispatch_once_f + 117
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 3 CarbonCore 0x00007fff90bb0456 _Gestalt_SystemVersion + 987
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 4 CarbonCore 0x00007fff90baf6e3 Gestalt + 144
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 5 Visionaire Studio 0x000000010584b0af _Z19UMAGetSystemVersionv + 31
    5/4/15 6:33:58.981 PM Visionaire Studio[489] 6 Visionaire Studio 0x0000000105884457 _ZNK8wxWindow21MacHasScrollBarCornerEv + 231
    5/4/15 6:34:04.000 PM kernel[0] Sandbox: Visionaire Studi(489) System Policy: deny file-write-unlink /Users/ndoubleday/Library/Saved Application State/net.visionaire-studio.Visionaire-Studio.savedState/restorecount.plist
    5/4/15 6:34:17.964 PM Visionaire Studio[489] assertion failed: 14D136: libxpc.dylib + 62495 [D35D0DB2-D7BD-3BE4-8378-062BFE545E1D]: 0x89
    5/4/15 6:34:25.252 PM QuickLookUIHelper[492] NSFileSandboxingRequestRelatedItemExtension: an error was received from pboxd instead of a token. Domain: NSPOSIXErrorDomain, code: 1
    5/4/15 6:34:25.252 PM QuickLookUIHelper[492] +[NSFileCoordinator addFilePresenter:] could not get a sandbox extension. primaryPresentedItemURL: file:///Users/ndoubleday/Desktop/Project%20INO%20Files/Program/INO%20alpha%20copy/The%20Bourne%20Ultimatum%20-%20Trailer.mp4, presentedItemURL: file:///Users/ndoubleday/Desktop/Project%20INO%20Files/Program/INO%20alpha%20copy/The%20Bourne%20Ultimatum%20-%20Trailer.AAE
    5/4/15 6:34:54.201 PM Visionaire Player[501] WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    5/4/15 6:34:54.210 PM Visionaire Player[501] 0 CarbonCore 0x00007fff90c272b7 ___Gestalt_SystemVersion_block_invoke + 113
    5/4/15 6:34:54.210 PM Visionaire Player[501] 1 libdispatch.dylib 0x00007fff8b5c8c13 _dispatch_client_callout + 8
    5/4/15 6:34:54.210 PM Visionaire Player[501] 2 libdispatch.dylib 0x00007fff8b5c8b26 dispatch_once_f + 117
    5/4/15 6:34:54.210 PM Visionaire Player[501] 3 CarbonCore 0x00007fff90bb0456 _Gestalt_SystemVersion + 987
    5/4/15 6:34:54.210 PM Visionaire Player[501] 4 CarbonCore 0x00007fff90baf6e3 Gestalt + 144
    5/4/15 6:34:54.210 PM Visionaire Player[501] 5 Visionaire Player 0x000000010d231d13 Cocoa_SetWindowShape + 499
    5/4/15 6:34:54.210 PM Visionaire Player[501] 6 Visionaire Player 0x000000010d2669d2 SDL_VideoInit_REAL + 274
    5/4/15 6:34:55.911 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: notification observer: com.apple.iChat notification: __CFNotification 0x7fe4dd69bc80 {name = _NSDoNotDisturbEnabledNotification}
    5/4/15 6:34:55.911 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: notification observer: com.apple.FaceTime notification: __CFNotification 0x7fc752d05980 {name = _NSDoNotDisturbEnabledNotification}
    5/4/15 6:34:55.916 PM sharingd[275] 18:34:55.915 : Discoverable mode changed to Off
    5/4/15 6:34:55.916 PM sharingd[275] 18:34:55.915 : BTLE scanning stopped
    5/4/15 6:34:55.926 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: NC Disabled: NO
    5/4/15 6:34:55.926 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: NC Disabled: NO
    5/4/15 6:34:55.932 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: DND Enabled: YES
    5/4/15 6:34:55.932 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: DND Enabled: YES
    5/4/15 6:34:55.932 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: Updating enabled: NO (Topics: (
    ))
    5/4/15 6:34:55.932 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: Updating enabled: NO (Topics: (
    ))
    5/4/15 6:34:55.933 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: notification observer: com.apple.iChat notification: __CFNotification 0x7fe4db53cfd0 {name = _NSDoNotDisturbEnabledNotification}
    5/4/15 6:34:55.936 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: NC Disabled: NO
    5/4/15 6:34:55.940 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: DND Enabled: YES
    5/4/15 6:34:55.940 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: Updating enabled: NO (Topics: (
    ))
    5/4/15 6:34:59.000 PM kernel[0] Sandbox: Visionaire Playe(501) System Policy: deny file-write-unlink /Users/ndoubleday/Library/Saved Application State/net.visionaire-studio.Visionaire-Player.savedState/restorecount.plist
    5/4/15 6:35:12.568 PM WindowServer[179] CGXGetConnectionProperty: Invalid connection 150047
    5/4/15 6:35:12.568 PM WindowServer[179] CGXGetConnectionProperty: Invalid connection 150047
    5/4/15 6:35:12.568 PM WindowServer[179] CGXGetConnectionProperty: Invalid connection 150047
    5/4/15 6:35:12.568 PM WindowServer[179] CGXGetConnectionProperty: Invalid connection 150047
    5/4/15 6:35:12.568 PM WindowServer[179] CGXGetConnectionProperty: Invalid connection 150047
    5/4/15 6:35:12.569 PM WindowServer[179] CGXGetConnectionProperty: Invalid connection 150047
    5/4/15 6:35:12.681 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: notification observer: com.apple.FaceTime notification: __CFNotification 0x7fc752d05980 {name = _NSDoNotDisturbDisabledNotification}
    5/4/15 6:35:12.681 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: notification observer: com.apple.iChat notification: __CFNotification 0x7fe4db716ff0 {name = _NSDoNotDisturbDisabledNotification}
    5/4/15 6:35:12.696 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: NC Disabled: NO
    5/4/15 6:35:12.696 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: NC Disabled: NO
    5/4/15 6:35:12.703 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: DND Enabled: NO
    5/4/15 6:35:12.703 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: DND Enabled: NO
    5/4/15 6:35:12.704 PM imagent[284] <IMMacNotificationCenterManager: 0x7fc750515ed0>: Updating enabled: YES (Topics: (
    "com.apple.ess",
    "com.apple.private.ac"
    ))
    5/4/15 6:35:12.704 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4db534290>: Updating enabled: YES (Topics: (
    "com.apple.private.alloy.icloudpairing",
    "com.apple.private.alloy.continuity.encryption",
    "com.apple.private.alloy.continuity.activity",
    "com.apple.private.alloy.idstransfers",
    "com.apple.private.ids",
    "com.apple.private.alloy.phonecontinuity",
    "com.apple.ess",
    "com.apple.madrid",
    "com.apple.private.alloy.continuity.auth",
    "com.apple.private.ac",
    "com.apple.private.alloy.idsremoteurlconnection",
    "com.apple.private.alloy.sms",
    "com.apple.private.alloy.screensharing",
    "com.apple.private.alloy.maps",
    "com.apple.private.alloy.callhistorysync",
    "com.apple.private.alloy.continuity.tethering"
    ))
    5/4/15 6:35:12.704 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: notification observer: com.apple.iChat notification: __CFNotification 0x7fe4dd69c4c0 {name = _NSDoNotDisturbDisabledNotification}
    5/4/15 6:35:12.708 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: NC Disabled: NO
    5/4/15 6:35:12.713 PM sharingd[275] 18:35:12.712 : Discoverable mode changed to Contacts Only
    5/4/15 6:35:12.713 PM sharingd[275] 18:35:12.712 : BTLE scanning started
    5/4/15 6:35:12.713 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: DND Enabled: NO
    5/4/15 6:35:12.713 PM identityservicesd[282] <IMMacNotificationCenterManager: 0x7fe4dd61fe70>: Updating enabled: YES (Topics: (
    "com.apple.madrid"
    ))
    5/4/15 6:35:12.713 PM sharingd[275] 18:35:12.713 : Scanning mode Contacts Only
    5/4/15 6:35:12.714 PM sharingd[275] 18:35:12.713 : BTLE scanner Powered On
    5/4/15 6:35:19.000 PM kernel[0] process Visionaire Studi[489] caught causing excessive wakeups. Observed wakeups rate (per sec): 557; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45008
    5/4/15 6:35:19.341 PM com.apple.xpc.launchd[1] (com.apple.ReportCrash[505]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
    5/4/15 6:35:19.342 PM ReportCrash[505] Invoking spindump for pid=489 wakeups_rate=557 duration=81 because of excessive wakeups
    5/4/15 6:35:19.716 PM spindump[488] Saved wakeups_resource.diag report for Visionaire Studio version 4.2 (1181) to /Library/Logs/DiagnosticReports/Visionaire Studio_2015-05-04-183519_Black-ii.wakeups_resource.diag


    Newbie

    12 Posts

  • #9, by BigStansTuesday, 05. May 2015, 01:09 5 years ago
    Interesting! smile
    So, you have an dump, why ever. But this is good for us to find and fix it smile
    An crash dump has been written to: ~Library/Logs/DiagnosticReports.

    To find this log file, please open ~/Library/Logs/DiagnosticReports/ in the Finder. You may have to hold down the option key when using the Go menu in the Finder to open the Library folder (this is needed on Lion and above).

    And send me all files with: Visionaire-Studio please smile
    Crossing fingers, that we find it smile

    Great Poster

    361 Posts

  • #10, by paedtTuesday, 05. May 2015, 01:22 5 years ago
    To clarify, it looks like none of the dump files in the location you specified date past April. I do have a crash dump generated today in the System DiagnosticReports folder (vs. User) -- is that what you mean?

    (Thanks for your help, by the way!)

    Newbie

    12 Posts

  • #11, by BigStansTuesday, 05. May 2015, 01:39 5 years ago
    I had been wondering why is the directory not in your user directory.
    The crash dump path in your log file is: /Library/Logs/DiagnosticReports.
    Normally OSX uses the userspace for this. ~/Library/Logs/DiagnosticReports/

    Then try it with:
    Cmd + Shift + G (go to folder) and enter: /Library/Logs/DiagnosticReports/

    /Library is Systemwide and ~/Library for the userspace.
    Seems you're running OSX Server? I've never been seen this before.
    But we have our dump smile
    No problem for the help, we want fix all things we can do.

    Great Poster

    361 Posts

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