Linux or Mac issues with ASA Remastered

  • #10, by afrlmeWednesday, 11. March 2015, 14:50 6 years ago
    Not sure if you are being sarcastic or not! grin

    By clever I was referring to using a bit of advanced forethought.

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  • #11, by andy-rinaldiWednesday, 11. March 2015, 21:40 6 years ago
    Hi all,
    we use the own font and not TTF font, see image attached.
    It's not a TTF issue. confuse

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  • #12, by BigStansThursday, 12. March 2015, 10:33 6 years ago
    Ok, i can have a look at this today with the fonts. Hm... Nur sure, why it does not work.
    @Simon_ASA: Start the player @ Linux manually. In the terminal he see what exactly was missing. I've testet it on Debian wheezy and Ubuntu 12.04.4 (LTS) and Ubuntu 14.04 (LTS) and SteamOS.

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  • #13, by Simon_ASAThursday, 12. March 2015, 18:58 6 years ago
    Thank you very much BigStans. I apreciate your support, from you and all the VS team. I'd like to come here more often to discuss, but you know...

    We're going to try to start the game manually and see what hapens in the terminal. I'll let you know!

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  • #14, by Simon_ASAWednesday, 18. March 2015, 10:30 6 years ago
    Hi guys,

    There is nothing working on Linux for the issue explained previously, unfortunatley roll
    Whatever we try, the text still doesn't appear. The person already has OpenGL & OpenAL in the good versions, and his Linux system looks good (Mint 17).
    Do you have new ideas? Something we should ask him to install maybe?

    ***
    Also, I have received another message from another person, with another problem. This time it happens on Mac:

    When I start ASA everything works just fine. ie. the menus (load, options). But when I hit "new" the game crashes and says "Visionaire quite unexpectedly".

    Processor 3.06 GHz Intel Core i3
    Memory 4 GB 1333 MHz DDR3
    Graphics ATI Radeon HD 4670 256 MB
    Software OS X 10.8.4 (12E55)


    The game usually works fine on Mac, it is the first time I receive a report about such a crash. In my opinion, it seems that his Mac cannot read the introduction video. When the player hits "New", the game starts directly the video. Would it help to install the video codecs? The videos are MKV with the theora codec.

    I hope someone can help. Thank you!

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  • #15, by Simon_ASATuesday, 24. March 2015, 10:39 6 years ago
    Any ideas regarding the Mac issue as explained above?

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  • #16, by SimonSTuesday, 24. March 2015, 14:25 6 years ago
    Next build. You can change to the mov-codec, but that is only licensed on Mac. Updating to 10.9 also fixes that problem, but I know there are some, who would rather wait for a bugfix than update.

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  • #17, by Simon_ASATuesday, 24. March 2015, 21:57 6 years ago
    Thanks Simon. Unfortunately there are other people with Mac issues, and it is not related to the videos. If we take the case of the following user, he has OS 10.10 but he cannot run the game.

    I recently purchased from steam. As yet I haven’t been able to open it. When I first opened it. It through a kernel panic and constantly rebooted my mac. App quite unexpectedly.



    Process: Visionaire Player [70985]
    Path: /Users/USER/Library/Application Support/Steam/*/Visionaire Player.app/Contents/MacOS/Visionaire Player
    Identifier: net.visionaire-studio.Visionaire-Player
    Version: 4.1 (1178)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Visionaire Player [70985]
    User ID: 501


    Date/Time: 2015-03-24 19:41:47.090 +0000
    OS Version: Mac OS X 10.10.2 (14C1514)
    Report Version: 11
    Anonymous UUID: 897751DF-B051-368F-A882-F21E027BBEFF


    Sleep/Wake UUID: 65808A3B-4B6B-4CE9-B0E1-394C2D6A06C7


    Time Awake Since Boot: 59000 seconds
    Time Since Wake: 1700 seconds


    Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread


    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000


    Application Specific Information:
    abort() called


    Application Specific Signatures:
    Graphics hardware encountered an error and was reset: 0x00000813




    Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
    0 libsystem_kernel.dylib 0x00007fff8a98d286 __pthread_kill + 10
    1 libsystem_c.dylib 0x00007fff8ba21b53 abort + 129
    2 libGPUSupportMercury.dylib 0x00007fff90421bd9 gpusGenerateCrashLog + 173
    3 com.apple.driver.AppleIntelHD5000GraphicsGLDriver 0x0000123400433abc gpusKillClient + 9
    4 libGPUSupportMercury.dylib 0x00007fff904230c0 gpusSubmitDataBuffers + 500
    5 com.apple.driver.AppleIntelHD5000GraphicsGLDriver 0x0000123400003f66 IntelCommandBuffer::getNew(GLDContextRec*) + 48
    6 com.apple.driver.AppleIntelHD5000GraphicsGLDriver 0x0000123400106c95 intelSubmitCommands + 191
    7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver 0x0000123400106afa gldPresentFramebufferData + 142
    8 GLEngine 0x00007fff91cee131 glSwap_Exec + 97
    9 com.apple.opengl 0x00007fff8d099f9a CGLFlushDrawable + 66
    10 gameoverlayrenderer.dylib 0x0000000104856ccd SteamCGLFlushDrawable(_CGLContextObject*) + 32
    11 com.apple.AppKit 0x00007fff8af15544 -[NSOpenGLContext flushBuffer] + 27
    12 net.visionaire-studio.Visionaire-Player 0x0000000103a0c94d Cocoa_GL_SwapWindow + 77
    13 net.visionaire-studio.Visionaire-Player 0x0000000103327f0f TMasterControl:grinraw(bool) + 991
    14 net.visionaire-studio.Visionaire-Player 0x000000010333c53d ShowFrame(void*) + 1677
    15 net.visionaire-studio.Visionaire-Player 0x000000010333b445 main + 901
    16 net.visionaire-studio.Visionaire-Player 0x00000001032da274 start + 52


    Thread 1:: SDLTimer
    0 libsystem_kernel.dylib 0x00007fff8a98d136 __psynch_cvwait + 10
    1 net.visionaire-studio.Visionaire-Player 0x0000000103a0761e SDL_CondWaitTimeout_REAL + 142
    2 net.visionaire-studio.Visionaire-Player 0x0000000103a07990 SDL_SemWaitTimeout_REAL + 80
    3 net.visionaire-studio.Visionaire-Player 0x0000000103a08563 0x1032d2000 + 7562595
    4 net.visionaire-studio.Visionaire-Player 0x0000000103a0814c SDL_RunThread + 60
    5 net.visionaire-studio.Visionaire-Player 0x0000000103a07bd9 0x1032d2000 + 7560153
    6 libsystem_pthread.dylib 0x00007fff8d013268 _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff8d0131e5 _pthread_start + 176
    8 libsystem_pthread.dylib 0x00007fff8d01141d thread_start + 13


    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff8a98e232 kevent64 + 10
    1 libdispatch.dylib 0x00007fff9103ba6a _dispatch_mgr_thread + 52


    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff8a98d94a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff8d01140d start_wqthread + 13


    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff8a98d94a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff8d01140d start_wqthread + 13


    Thread 5:
    0 libsystem_kernel.dylib 0x00007fff8a98d94a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff8d01140d start_wqthread + 13


    Thread 6:
    0 libsystem_kernel.dylib 0x00007fff8a98d48a __semwait_signal + 10
    1 net.visionaire-studio.Visionaire-Player 0x0000000103a08e1e SDL_Delay_REAL + 94
    2 net.visionaire-studio.Visionaire-Player 0x00000001034b7dc1 read_thread(void*) + 193
    3 net.visionaire-studio.Visionaire-Player 0x0000000103a0814c SDL_RunThread + 60
    4 net.visionaire-studio.Visionaire-Player 0x0000000103a07bd9 0x1032d2000 + 7560153
    5 libsystem_pthread.dylib 0x00007fff8d013268 _pthread_body + 131
    6 libsystem_pthread.dylib 0x00007fff8d0131e5 _pthread_start + 176
    7 libsystem_pthread.dylib 0x00007fff8d01141d thread_start + 13


    Thread 7:: com.apple.audio.IOThread.client
    0 libsystem_kernel.dylib 0x00007fff8a9884de mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff8a98764f mach_msg + 55
    2 com.apple.audio.CoreAudio 0x00007fff8bb13980 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
    3 com.apple.audio.CoreAudio 0x00007fff8bb1390e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
    4 com.apple.audio.CoreAudio 0x00007fff8bb11f60 HALC_ProxyIOContext::IOWorkLoop() + 952
    5 com.apple.audio.CoreAudio 0x00007fff8bb11b0e HALC_ProxyIOContext::IOThreadEntry(void*) + 88
    6 com.apple.audio.CoreAudio 0x00007fff8bb119eb HALB_IOThread::Entry(void*) + 157
    7 libsystem_pthread.dylib 0x00007fff8d013268 _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff8d0131e5 _pthread_start + 176
    9 libsystem_pthread.dylib 0x00007fff8d01141d thread_start + 13


    Thread 8:
    0 libsystem_kernel.dylib 0x00007fff8a9884de mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff8a98764f mach_msg + 55
    2 com.apple.CoreFoundation 0x00007fff88cfbb34 __CFRunLoopServiceMachPort + 212
    3 com.apple.CoreFoundation 0x00007fff88cfaffb __CFRunLoopRun + 1371
    4 com.apple.CoreFoundation 0x00007fff88cfa858 CFRunLoopRunSpecific + 296
    5 com.apple.AppKit 0x00007fff8ab1f33b _NSEventThread + 137
    6 libsystem_pthread.dylib 0x00007fff8d013268 _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff8d0131e5 _pthread_start + 176
    8 libsystem_pthread.dylib 0x00007fff8d01141d thread_start + 13


    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5c92cb88 rdx: 0x0000000000000000
    rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff5c92cbb0 rsp: 0x00007fff5c92cb88
    r8: 0x0000000000000000 r9: 0x00007fff8ba4bd70 r10: 0x0000000008000000 r11: 0x0000000000000206
    r12: 0x000000000000000c r13: 0x00007ffbaa8e9d10 r14: 0x00007fff76215300 r15: 0x00007ffbaa8e6000
    rip: 0x00007fff8a98d286 rfl: 0x0000000000000206 cr2: 0x00007fff75f93fd8



    Logical CPU: 0
    Error Code: 0x02000148
    Trap Number: 133


    Binary Images:
    [I have removed this part which is very long, but I can share it in private if you need]


    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 39839
    thread_create: 1
    thread_set_state: 0


    VM Region Summary:
    ReadOnly portion of Libraries: Total=245.1M resident=90.6M(37%) swapped_out_or_unallocated=154.5M(63%)
    Writable regions: Total=339.6M written=49.6M(15%) resident=83.2M(24%) swapped_out=12K(0%) unallocated=256.4M(76%)



    REGION TYPE VIRTUAL
    =========== =======
    CG backing stores 4224K
    CG image 40K
    CG shared images 304K
    CoreImage 16K
    CoreUI image data 52K
    IOKit 10.4M
    Image IO 4K
    Kernel Alloc Once 8K
    MALLOC 229.9M
    MALLOC (admin) 32K
    MALLOC_LARGE (reserved) 40.9M reserved VM address space (unallocated)
    Memory Tag 242 12K
    Memory Tag 249 156K
    OpenCL 16K
    OpenGL GLSL 256K
    STACK GUARD 56.0M
    Stack 11.6M
    VM_ALLOCATE 35.3M
    __DATA 26.0M
    __GLSLBUILTINS 2588K
    __IMAGE 528K
    __LINKEDIT 79.0M
    __TEXT 166.1M
    __UNICODE 544K
    mapped file 60.0M
    shared memory 68K
    =========== =======
    TOTAL 723.9M
    TOTAL, minus reserved VM space 683.0M





    Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f68
    Graphics: Intel Iris, Intel Iris, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)
    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

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  • #18, by BigStansWednesday, 25. March 2015, 18:30 6 years ago
    The Thread is called: Linux dependencies and requirements
    So, please make a new thread if you have issues with MacOS.
    Tip: Still use VP8 with MKV containers for Videos.
    And the crash looks like it comes from the steam overlay.


    The person already has OpenGL & OpenAL in the good versions, and his Linux system looks good (Mint 17).
    Do you have new ideas? Something we should ask him to install maybe?

    openGL was already installed if they have native GPU drivers.
    apt-get install libopenal1
    1
    2

    install's openAL, if not installed.
    If they have problems, then i need the output of the console. (manually start with terminal).

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  • #19, by Simon_ASAFriday, 27. March 2015, 12:07 6 years ago
    Thanks a lot for your support BigStans, it helps a lot!

    Tip: Still use VP8 with MKV containers for Videos.

    Yes all the videos are VP8/MKV already, no problem here/

    And the crash looks like it comes from the steam overlay.

    I don't know. We have no overlay in Steam: the game was uploaded "as is". No DRM, no achievements, nothing added. It's exactly the same game.

    install's openAL, if not installed.

    Good idea.

    If they have problems, then i need the output of the console. (manually start with terminal).

    I will ask them, but I think they gave up with the game.

    Also, it would seem that installing 32 bits libraries on their 64 bits system could solve their problem, but they don't want to.

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  • #20, by BigStansSaturday, 28. March 2015, 08:01 6 years ago
    Hi,

    Linux and OSX was an completely 64 Bit player, so using 64 Bit was right.
    Think i must try it too with Mint.

    Hm… But the Steam Client try to hook with the player. You can see it here:
    SteamCGLFlushDrawable, gameoverlayrenderer.dylb, …
    The Steam Client tries every time to hook with the Steam Overlay. Try to start the game manually here:
    open ~/Library/Application\ Support/Steam/SteamApps/common
    1
    2

    Or go to -> Preferences -> In game -> Disable Steam Overlay.
    I think then it starts. If it was this issue, try to add the latest steam_api.dylib in the game.app/Contents/MacOS directory (where the binary is located)
    Then re-enable the overlay in the client.

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