Intro movie issues

Hi everyone!! I am just learning how to use visionaire, and I've encountered an issue while imputting an intro movie. I converted my .mov to an mkv, and I played it back and it looked okay, but when I watched it in visionaire, all the colors are stretched weird? The video is visible and the audio is working, but the colors look stretched and warped. I'm wondering if this is an issue with the video itself or the file conversion, any help would be greatly appreaciated! Below I've put a photo of how it is supposed to look and how it plays in visionaire. 

The video width must be a multiple of 16 or it will look broken.