Crashing

  • #1, by simonharrisThursday, 24. November 2016, 10:28 8 years ago
    When I go to load images into character 0, after doing one or two I get an Unhandled Exception Error and the whole thing crashes.

    I have tried on two different computers with the same results.

    I nearly bought this program yesterday, but this is stopping me........

    Newbie

    4 Posts


  • #2, by afrlmeThursday, 24. November 2016, 10:42 8 years ago
    Could you please provide some specs about the computers you tested on, such as: os, graphics card, cpu & ram please?

    Also, have you tried updating your GPU drivers? or rolling them back a version or two as the issue could be related to that.

    Imperator

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  • #3, by simonharrisThursday, 24. November 2016, 12:01 8 years ago
    Windows 10
    64 bit operating system
    Intel(R) Celeron(R) CPU J1900 @ 1.99ghz
    Ram 8.00gb
    Intel(R) HD Graphics
    I just updated the graphics driver to: 15.33.43.442 and it does the same thing........


    Newbie

    4 Posts

  • #4, by NigecThursday, 24. November 2016, 13:28 8 years ago
    have you tried on compatability mode? maybe Win7

    I'm sure I seen other people having issues with Win10.. however mines ok but I'm not on Intel HD

    Key Killer

    627 Posts

  • #5, by simonharrisThursday, 24. November 2016, 13:48 8 years ago
    Tried win7 and win8 compatability still the same issues.

    Got some error codes this time:

    werfault.exe

    The application was unable to start correctly:

    0xc000012d

    followed by this


    Unknown software exception 0xe06d7363
    occurred in application at location 0x000000007552a6f2

    then followed by this

    Computer low on memory

    Newbie

    4 Posts

  • #6, by NigecThursday, 24. November 2016, 14:29 8 years ago
    When it crashes are you double clicking the image you are selecting from the browser rather than clicking Open?

    The reason I ask is I know another program which uses xwWidgets3 which crashes if images are double clicked rather than selecting and pressing open

    I was going to say try version 3.7 but there's no obvious links for it


    Key Killer

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  • #7, by afrlmeThursday, 24. November 2016, 14:41 8 years ago
    That sounds like a memory leak issue. Though we've only had reports of that from some NVIDIA users. The only thing I can recommend is either wait for the next update of VS to come out as it is almost a complete overall (new editor, custom framework - no more horrible wxWidgets & will have various new features & some extra platform export options), or use another machine if you have access to one - preferably one with AMD GPU or maybe a dedicated Intel GPU.

    Imperator

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  • #8, by simonharrisThursday, 24. November 2016, 14:54 8 years ago
    Ok thanks have you got an ETA on the new version for my diary!?

    Newbie

    4 Posts

  • #9, by NigecThursday, 24. November 2016, 15:26 8 years ago
    I think it was stated as "before christmas"

    From developers I think thats about as close as we'll get wink

    Key Killer

    627 Posts

  • #10, by afrlmeThursday, 24. November 2016, 15:26 8 years ago
    No, sorry. Simon estimates that there should be a beta version ready by the end of the year, but I'd take that with a pinch of salt & I'm not sure if it will be internal (team) or public as I don't remember if he told or whether I even asked. Sorry for the inconvenience.

    Imperator

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