Visionaire Crashing... [SOLVED]

  • #1, by gabartsSaturday, 20. May 2017, 10:08 3 years ago
    Really?! I just opened Visionaire and it started crashing in all my files just opening character or scene tab... I cannot use it anymore. I need to reinstall it or I've lost my files?!?

    EDIT: I just reinstalled and still crashing...
    Updated to 5 and now all is working again.

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  • #2, by SimonSSaturday, 20. May 2017, 10:35 3 years ago
    Here is everything missing I need to help.

    1) Which version do you use?
    2) Did you update any drivers recently?
    3) Does updating to Vis5 help?
    4) Do these files work on other computers?
    5) OS, Specs
    6) Crashdumps

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  • #3, by gabartsSaturday, 20. May 2017, 10:41 3 years ago
    The situation is this:

    Yesterday all was working fine... this morning out of nowhere the editor is crashing. Used the 4.2 version and also resintalling doesn't solve the issue.

    But luckily the 5 Beta is opening again all the tabs and it seems no problems for the moment. But what if also this will crash?! I mean, I have backupped my game project but it would be painful if not frustrating starting again a project considering you are probably going to face the problems again.

    Anyway now the 5 Beta works.

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  • #4, by SimonSSaturday, 20. May 2017, 10:52 3 years ago
    The beta is out of date btw. 

    This is the current version:

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  • #5, by gabartsSaturday, 20. May 2017, 11:16 3 years ago
    Ok, thanks. I've saved my files with the new version, now I can't open anymore with previous versions right?

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  • #6, by SimonSSaturday, 20. May 2017, 11:31 3 years ago
    Yeah, they get updated and don't work there anymore.

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  • #7, by gabartsSaturday, 20. May 2017, 22:45 3 years ago
    Sorry but it's almost impossible to use this software, it keeps crashing... now clicking under an animation and it crashed...
    I'm not going to use this on Mac...

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  • #8, by sebastianSaturday, 20. May 2017, 23:07 3 years ago
    Sorry but it's almost impossible to use this software, it keeps crashing... now clicking under an animation and it crashed...
    I'm not going to use this on Mac...
    thats odd... I never experienced crashes with my project but only once where a button in an interface was faulty and viewing its object polygon makes the program crash. But this was related to the project. So is it possible that yours is in any way defect?

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  • #9, by gabartsSaturday, 20. May 2017, 23:57 3 years ago
    NO, because it is Fantasy Quest that just crashed, the original template smile
    Mine is working for the moment...

    The software should generate also some kind of bug report that shows exactly if there are some main issues with your project, otherwise how can you know where is broken? And if it's a button area broken and I can't even click the interface tab, how can I fix it?!

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  • #10, by MachtnixSunday, 21. May 2017, 00:13 3 years ago
    solved or not?

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  • #11, by gabartsSunday, 21. May 2017, 11:06 3 years ago
    For now is solved, maybe I opened the template and needed to save a first time in the new version. My project is never crashed anyway and that luckily is already something...

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